Refund policy
Returns
We offer a 12-day return window from the date of delivery with a return fee. If 12 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return:
- The item must be unused, unwashed, and in its original condition.
- It should be returned with the original packaging and all tags intact.
- A valid receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer or any address other than the one & provided below.
Refunds (If Applicable)
Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days after passing quality check.
- Refund timelines may vary depending on your bank or payment provider.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card provider; processing delays may occur.
- Reach out to your bank, as posting times vary.
If you’ve completed the above steps and still haven’t received your refund, please contact us at: support@skubwear.com
Sale Items
Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable.
Exchanges (If Applicable)
We only replace items if they are defective or damaged.
To request an exchange for the same item, please email us at support@skubwear.com and send your item to:
Skub
Hindustan Apparel Industries
Unit #4, Brady Glady Plaza,
Lower Parel (West), Mumbai – 400013,
Maharashtra, India
Email: support@skubwear.com
Gifts
- If the item was marked as a gift and shipped directly to you, you’ll receive a gift
credit equal to the value of the return. Once your return is received, a gift certificate will be emailed or mailed to you. - If the item was not marked as a gift or was shipped to the gift giver, the refund will be issued to the original purchaser.
Return Shipping
To return your product, ship it to:
Skub
Hindustan Apparel Industries
Unit #4, Brady Glady Plaza,
Lower Parel (West), Mumbai – 400013,
Maharashtra, India
Email: support@skubwear.com
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Depending on your location, the time it may take for an exchanged product to reach you may vary.
