Privacy Policy
Effective Date: 01 June 2025
Welcome to skub (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website.
1. Secure Interactions
Your privacy and security are our top priorities. We maintain secure communication and transaction practices:
- We only contact you via official phone numbers and email addresses ending in “@skubwear.com”.
- All payments are securely processed via our website using RBI-approved payment gateways.
- If you receive suspicious communications claiming to be from skub, do not respond. Report them to us immediately.
2. Personal Information We Collect
We may collect the following:
- Device Information: IP address, browser type, time zone, cookie data, and browsing behaviour. Collected via cookies and analytics tools.
- Order Information: Name, billing/shipping address, email, phone number, and payment details. Provided directly by you at checkout.
- Support Interactions: Any personal data you provide while interacting with our support team.
3. Purpose of Data Collection
We use your information:
- To process and fulfil orders
- To provide customer support
- To optimize our website and services
- To detect fraud and maintain platform security
4. Cookies and Tracking
Cookies help us enhance your shopping experience. We use them for:
- Site navigation and cart memory
- Analytics and performance tracking
- Displaying personalized ads via platforms like Google and Facebook
You may control cookies via your browser settings. Disabling cookies may affect site functionality.
5. Behavioral Advertising
We use your data to serve relevant ads on third-party platforms. You may opt out:
- Google: Google Ads Settings
- Facebook: Facebook Ad Preferences
- Bing: Bing Ads Settings
- Or via the Digital Advertising Alliance
6. Data Sharing
We share your data only when necessary:
- With Shopify, our e-commerce platform provider
- With trusted third parties for payment processing, logistics, and delivery
- To comply with legal obligations or respond to law enforcement
We never sell your personal data.
7. Minors
We do not knowingly collect data from individuals under 18. If you believe a minor has shared personal data, please contact us for immediate removal.
8. Your Rights (for EEA users under GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Request data transfer to another service provider
To exercise any of these rights, please contact us at: support@skubwear.com
9. Retention of Information
We retain personal information only as long as necessary to fulfil our services, legal, and operational requirements. You may request deletion at any time.
10. Do Not Track
We currently do not respond to browser-based “Do Not Track” signals due to the absence of a consistent industry standard.
11. Consent & Withdrawals
By using our site, you consent to our collection and use of your data. You may withdraw consent by emailing support@skubwear.com — however, this may restrict access to some services.
12. Automated Decision-Making
Shopify may use limited automated processes (e.g., fraud detection). These decisions do not have significant legal effects on you.
13. Legal Compliance
We comply with:
- India’s Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- GDPR for our users in the EEA
14. Changes to this Policy
This Privacy Policy may be updated from time to time. All changes will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions or data requests, reach us at: skub
Hindustan Apparel Industries
Unit #4, Brady Glady Plaza
Lower Parel (West), Mumbai – 400013, Maharashtra, India
📧 support@skubwear.com
📧 hello@skubwear.com
Grievance Officer (as per Consumer Protection (E-Commerce) Rules, 2020):
- Debra Fernandes – Founder’s Office | debra@skubwear.com